Overview

JOB TITLE: Clearing and Shipping Agent 

Introduction

To manage and coordinate the clearing and forwarding of imported and exported goods, ensuring compliance with customs regulations, timely delivery, and cost-effective shipping solutions.

Duties & Responsibilities

  • Coordinate import and export shipments (air, sea, and road freight)
  • Prepare, submit, and manage all customs clearance documentation
  • Prepare and submit accurate documentation, including permits, and tariff classifications.
  • Liaise with SARS Customs, shipping lines, airlines, transporters, warehouses government agencies to ensure timely cargo release.
  • Monitor shipments and proactively resolve delays or compliance issues.
  • Maintain up-to-date knowledge of South African customs regulations, HS codes, and trade compliance requirements.
  • Must be able to communicate effectively with international suppliers, particularly in China, to request and negotiate quotations, obtain invoices, and coordinate shipment and delivery details
  • Provide regular status updates to internal stakeholders and clients.
  • Ensure proper record-keeping and filing of customs documentation for audits and compliance.
  • Calculate and verify duties, VAT, tariffs, and shipping costs.
  • Resolve clearance delays, inspections, and customs queries.
  • Arrange transport, warehousing, and delivery of goods handle queries, inspections, detentions, and stops efficiently
  • Amend entries when required and manage post-clearance queries
  • Maintain accurate records and filing for audits and compliance purposes
  • Ensure adherence to company policies, timelines, and service level agreements (SLAs).

Desired Experience & Qualification

  • Matric (Grade 12) is required.
  • Diploma or Degree in Logistics, International Trade, Supply Chain Management, Shipping or a related field is preferred
  • Minimum of 3–5 years of experience in in clearing and forwarding or shipping operations.
  • Proficiency in Microsoft Office and logistics software (e.g., Cargowise, SAP, or similar).
  • Experience with SARS Customs, freight forwarding, and shipping documentation.
  • Knowledge of import/export laws and customs procedures.
  • Valid driver’s license

Package & Remuneration

Market related and based on experience

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