Overview

Duties & Responsibilities

Job Position: Documentation Account Manager – shipping/imports and exports industry

Ref: 5057

Location: PE/Gqeberha

Salary: R18 000 to R25 000 per month commensurate with qualification and experience

Email your CV to recruit@onlinepersonnel.co.za

Qualifications / Requirements:

  • Minimum of Matric or equivalent qualification
  • Any qualification in International Trade, Logistics or a related field highly advantageous
  • Previous experience in sea freight export documentation, particularly in areas such as shipping instructions and Phytosanitary Certificate
  • Detailed oriented
  • Resilient and ability to work under pressure
  • Advanced proficiency in Microsoft Outlook and Excel
  • Ability to work unsupervised
  • Customer service-oriented
  • Deadline driven with a positive outlook
  • Team player and solution-oriented thinking
  • Strong communication and relationship building skills
  • Strong organizational skills

Key Performance Areas:

  • Export documentation management: accurately process and complete all export documentation in compliance with local and international regulations – this includes, but is not limited to, Bill of Lading, Phytosanitary Certificates, PPECB Export Certificates, Certificates of Origin (COOs), and other related documents
  • Shipment tracking: monitor the status and progress of shipments, ensuring that all necessary documentation is completed and processed in a timely manner
  • Follow-up and coordination: actively follow up on the progress of documentation, including courier approvals, bill releases, and other critical milestones to ensure timely and accurate completion of export procedures
  • Documentation status updates: provide clients with regular updates on the status of their documentation and shipments, addressing any queries or concerns promptly
  • Client and stakeholder liaison: serve as a point of contact for clients, shipping lines, and relevant internal departments
  • Communicate effectively through email, online chats, and phone to ensure smooth coordination of export processes

 

 

Desired Experience & Qualification

Email your CV to recruit@onlinepersonnel.co.za

Qualifications / Requirements:

  • Minimum of Matric or equivalent qualification
  • Any qualification in International Trade, Logistics or a related field highly advantageous
  • Previous experience in sea freight export documentation, particularly in areas such as shipping instructions and Phytosanitary Certificate
  • Detailed oriented
  • Resilient and ability to work under pressure
  • Advanced proficiency in Microsoft Outlook and Excel
  • Ability to work unsupervised
  • Customer service-oriented
  • Deadline driven with a positive outlook
  • Team player and solution-oriented thinking
  • Strong communication and relationship building skills
  • Strong organizational skills

Key Performance Areas:

  • Export documentation management: accurately process and complete all export documentation in compliance with local and international regulations – this includes, but is not limited to, Bill of Lading, Phytosanitary Certificates, PPECB Export Certificates, Certificates of Origin (COOs), and other related documents
  • Shipment tracking: monitor the status and progress of shipments, ensuring that all necessary documentation is completed and processed in a timely manner
  • Follow-up and coordination: actively follow up on the progress of documentation, including courier approvals, bill releases, and other critical milestones to ensure timely and accurate completion of export procedures
  • Documentation status updates: provide clients with regular updates on the status of their documentation and shipments, addressing any queries or concerns promptly
  • Client and stakeholder liaison: serve as a point of contact for clients, shipping lines, and relevant internal departments
  • Communicate effectively through email, online chats, and phone to ensure smooth coordination of export processes

 

 

Package & Remuneration

Salary: R18 000 to R25 000 per month commensurate with qualification and experience

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